Frequently Asked Questions
Is There A Cancellation Policy?
You are welcome to cancel before 24 hours any time, your money back guaranteed. If you cancel within 24 hours you will get charged 50% according to your flat rate, upon your reservation, we will collect 50% of your deposit
Method of payment
We accept Zelle, and credit card payments
In case my plane is delayed what's the wait time?
Wait time is 35 minutes if your flight is delayed. If it exceeds the wait time, there will be a surcharge.
Do you charge a mileage fee?
No hidden fees and no mileage fees.
Can I schedule rides in advance?
By all means yes, please book with at least a 24-hour reservation notice.
What is the best way to contact you?
Direct phone calls, texts, or book online.
When are your services available?
We are available 7 days per week from 4:00 am to 11:00 pm
Do you have a distance limit you're willing to drive?
We provide service to all San Diego County, North County, and Temecula.
How do you calculate your rates?
Flat rate, by the mile or by the hour, depending on the distance.
How many passengers can you transport at a time?
I have room available for up to 6 passengers and 6 luggage.
How much advance notice do you need prior to arranging a ride?
We prefer a minimum of 24 hours notice whenever possible, as we do our best to maximize our available drive time. However, in special situations or emergencies, we may be available on shorter notice.